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• Shipping & Delivery
• Privacy & Security
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• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

Products purchased in the store may ship via the shipping methods listed in the check-out process. Shipping and freight charges for online purchases are prepaid. Additional shipping methods may be available for certain products; call or email us for details. All international customers are responsible for duties and taxes.

Privacy & Security

ICT respects our customers' privacy and will never sell or give contact information to third parties. Our e-commerce site is SLL certified for information security.

Returns & Replacements

Please contact ICT with any technical inquiries or other product issues. We will decide the most appropriate solution for each situation.

Ordering

Orders may be placed online, by phone, by fax, or by email. Orders must reference valid credit card information for prepayment or a valid institutional Purchase Order. Approval is required prior to processing Purchase Orders; please contact Customer Service to set up a New Customer account. All sales are subject to final approval.
Telephone: 952-888-8788
Fax: 952-888-8988
Email: sales@immunochemistry.com

Payment, Pricing & Promotions

All sales are subject to final approval. Payment is either prepaid with a valid credit card or expected Net 30 with an approved Purchase Order. Acceptable payment methods are: check, ETF, wire transfer, or credit card. Prices quoted are FOB point of origin. All international customers are responsible for duties, taxes, currency exchange, and wire transfer fees. Conditions must be met to be eligible for promotional offers; conditions vary by offer.

Viewing Orders

Simply log into your customer account in the store and view your order history.

Updating Account Information

Simply log into your customer account in the store and update your information. To manage your mailing list preferences, please contact Customer Service.

Immunochemistry Technologies provides discovery tools used by the world's leading researchers to determine if investigational drugs work, to identify disease, and to create their own tests.